Prescription Policy

General Information

At Luméa, we offer products designed for everyday lifestyle and convenience purposes. Our products are not intended to replace professional eye care, medical diagnosis, or individualized prescription services.

Customers are responsible for reviewing product descriptions carefully and determining whether a product is appropriate for their personal needs.

No Medical Advice

The information provided on this website, including product descriptions, images, and customer content, is intended for general informational purposes only.

Nothing on this website should be interpreted as medical advice, diagnosis, treatment, or professional healthcare guidance.

Customers should consult a qualified eye care professional or healthcare provider before using any product that may affect vision, comfort, or visual performance.

Prescription Responsibility

Luméa does not independently verify prescription accuracy submitted by customers.

If prescription-related information is required for a specific order, customers are solely responsible for ensuring that all submitted information is accurate and up to date.

We strongly recommend obtaining regular eye examinations and professional recommendations before purchasing prescription-related products.

Product Use & Expectations

Individual experiences with vision-related products may vary depending on personal conditions, usage habits, and professional prescription requirements.

Luméa does not guarantee specific medical, therapeutic, or corrective outcomes from the use of any product sold on this website.

Limitation of Liability

By purchasing products from Luméa, customers acknowledge and agree that:

  • Products are used at their own discretion and responsibility
  • Professional medical or optical guidance should be sought when appropriate
  • Luméa is not responsible for complications arising from incorrect prescriptions, misuse, or failure to seek professional advice

Product Information Accuracy

We make reasonable efforts to ensure that product information and specifications displayed on the website are accurate.

However, colors, measurements, materials, and product appearance may vary slightly depending on manufacturing updates, screen settings, or regional product availability.

Contact Information

For questions regarding products or this policy, please contact:

support@lumeashop.online

Luméa
Operated by EPRICE COMPANY LTDA
CNPJ: 46.257.488/0001-38

R Mistral (Jd Bom Clima) 332 Edif The Point 209A EMX
Despraiado, Cuiabá – MT
CEP 78048-222 — Brazil